As per Globe Telecom policy, you cannot reactivate your expired SIM card. The only way to get your permanently expired SIM card back is to visit a Globe store and then buy a new SIM card with the same number. So, provide them with your necessary details, and then they will reassign you a new SIM card with the same number.
Globe Policy on SIM Cards that Are Permanently Expired:
Here are some of the Globe Telecom that you need to know before buying a new Globe SIM card.
- If your active or inactive SIM card expires, you cannot reactivate it.
- Global Telco reassigns the number after deactivating your SIM.
- Your remaining load and data will not be refunded or cashback after deactivating SIM.
Is it possible to reactivate the expired Globe SIM Card?
No, as per Globe officials, you have no option to reactivate your expired Globe SIM card. If you do not register your SIM before the expiry date, your SIM will be deactivated. Also, if you activate your SIM but do not use it, Globe Telcome deactivates your SIM.
What are the reasons behind Globe SIM deactivation?
Here are some reasons why Globe Telecom may deactivate your SIM.
Expiry Date:
- If you do not register your SIM before the expiry date, your SIM will be deactivated. You can see the expiry date on the SIM card envelope.
Not using or SIM Closure:
- After 120 days, your activated SIM will be deactivated if you reach a zero load balance or if the promotion expires with a zero load balance.
How to retrieve an expired SIM card Globe?
You can not revive your expired Globe SIM card. Follow the instructions to retrieve your Globe SIM Card.
Globe Store:
- Visit to the Globe Store.
- Then ask if they can allow you to reactivate your SIM.
- After confirming the deactivation you will request them to reassign the same number to the new SIM card.
- Then provide the required information or legal documents or IDs.
- It will take a day for your new Globe SIM to become active.
Purchase New SIM:
- You can buy a new SIM card from the store.
- Register your new SIM card before the expiry date.
Where can I get the same number on a new Globe SIM card?
First, make sure your SIM card is disabled. Then you can visit the nearest Globe store. Give them the required details and then tell them the reason for deactivating your SIM. Then request them to give you the same number on the new SIM card if applicable.
What documents do you need to buy a new SIM card on the same number?
Here is the list of the documents that you need to buy the new Globe SIM card on the same number.
- Ownership proof: SIM Card/GCash Card/eSIM Voucher.
- Address Details
- Personal information
- Affidavit of Loss of SIM Card Globe
- SPA (Notarized Special Power of Attorney)
- Original and photocopy of Two official IDs (which you used to obtain the affidavit)
How do you prevent SIM deactivation?
Follow the several instructions to avoid the unexpected condition.
- Make sure to use your SIM at least 1 day a week.
- Your SIM must be activated after purchase.
- Check the remaining balance regularly.
- Use it regularly.
Frequently Asked Questions:
Q. Can I buy the same number with a new SIM card??
Yes, you can buy the same number with a new SIM card after deactivating the SIM.
Q. What are the signs that your Prepaid SIM card has run out?
Insert the SIM card into your mobile and check the signal. Also, text or call to make sure.
Q. Is there a way to reactivate an old Globe SIM card?
No, you cannot reactivate your expired Globe SIM card. Well, you can buy a new one and activate it for use.
